Help & FAQs
How do I know what size to order?
Every designer has a different size chart so make sure to look at that designer’s chart before placing the order. You will need your bust, waist, and hip measurement.
For example, if your bust is measuring at a size 6, your waist a 4, and your hips an 8, you will want to select the size that will fit the largest part of your body. More than likely some form of alterations will be required to make your dress a perfect fit for your body type.
If you are special ordering a gown in store, one of our trained stylists will size you for the exact gown, designer, and style you are ordering. If we size you we are liable for the fit of the gown. The gown does not come custom sized.
Do you do alterations?
We do not offer alterations in-store. We have several local seamstresses in the Bismarck area to refer you to. Alterations are NOT included in the cost of our dresses.
Do you have to have an appointment to shop at KooKoo’s Nest?
You do not need an appointment at KooKoo’s Nest during prom season. You are more than welcome to stop by anytime during our regular business hours. Keep in mind that during prom season our store tends to be busy and customers may experience a wait for a fitting room. Private appointments are required for dress shopping during boutique season. To schedule a private prom shopping appointment call 701-950-4083.
Do you have bridal gowns or bridesmaid dresses?
We do not have tradition bridal gowns or bridesmaid dresses. Several brides choose to use our white/ivory social occasion dresses for destination weddings. Our summer dresses and prom gowns have also been ordered for bridesmaids.
What are your price points?
We have an entire room of SALE gowns in our store starting as low as $99.99. Our prices for our new prom and social occasion gowns start at around $300 and go up from there. Price varies by designer, style, and detail on the gown. Our summer dresses range from $35-60. Our tuxedo rentals start at $150.
Will you price match?
We guarantee to be the best price. We will match any authorized retailer.
Gown prices are set by our designers and therefore, we do not price match unauthorized retailers. If you find the same style from our store on a different site for significantly less, it is more than likely a knockoff designer dress made from cheaper materials that may or may not be shipped in time for your event.
What sizes do you carry?
We carry sizes 00-30 in store.
What designers do you carry?
We carry Ellie Wilde, Clarisse Designs, La Femme, Morilee, and Sherri Hill.