Help & FAQs
Do you offer layaway?
YES- we offer layaway to customers who purchase a dress from us in-store. There is a $25 layaway fee which includes a free garment bag to store the dress and we do not charge interest. You have until two weeks before your prom to pick up and pay off your dress. A $100 nontransferable and non-refundable deposit is required to place a dress on layaway.
How do I know what size to order?
Every designer has a different size chart so make sure to look at that designer’s chart before placing the order. You will need your bust, waist, and hip measurement.
Let’s say your bust is measuring at a size 6, your waist at a 4, and your hips at an 8, you will want to select the size that will fit the largest part of your body. More than likely you will need some form of alterations and it is easier to take in a dress.
If you are special ordering a gown in store, one of our trained stylists will size you for the exact gown, designer, and style you are ordering. If we size you we are liable for the fit of the gown. The gown does not come custom sized.
Do you do alterations?
We do not offer alterations in-store. We have several local seamstresses in the Bismarck area to refer you to. Alterations are NOT included in the cost of our dresses.
Do you have to have an appointment to shop at Fiancee Bismarck/KooKoo’s Nest?
You do not need an appointment at Fiancee Bismarck/KooKoo’s Nest during prom season. You are more than welcome to stop by anytime during our business hours. Keep in mind that Saturdays and Sundays January through May tend to be busy and customers may experience a wait for a fitting room. Private appointments are required for dress shopping during boutique season. To schedule a private prom shopping appointment call 701-751-5859.
Do you have bridal gowns or bridesmaid dresses?
We do not have tradition bridal gowns or bridesmaid dresses. Several brides choose to use our white/ivory social occasion dresses for destination weddings. Our summer dresses and prom gowns have also been ordered for bridesmaids.
What are your price points?
We have an entire room of SALE gowns in our store starting as low as $49.99. Our prices for our new prom and social occasion gowns start at $250 and go up from there. Price varies by designer, style, and detail on the gown. Our summer dresses range from $35-60. Our tuxedo rentals start at $150.
Will you price match?
We guarantee to be the best price. We will match any authorized retailer in real time and when you pay for your dress in full.
Our prices are set by our designers and therefore, we do not price match. If you find the same style from our store on a different site for significantly less, it is more than likely a knockoff designer dress made from cheaper materials that may or may not be shipped in time for your event.
What sizes do you carry?
We carry sizes 00-30 in store.
What designers do you carry?
We carry Sherri Hill, Clarisse Design, Madison James, Morilee, La Femme and Primavera Couture.